Skip to main content

Terms of Service

last updated February 18, 2026

1. Introduction

Welcome to Crisp HR Consulting (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and any related content (collectively, the “Services”). By accessing our website or engaging our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website and Services.  We operate as a sole proprietorship based in Ontario, Canada, and comply with applicable provincial and federal laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).


2. Description of Services

We provide HR consulting and related services, which may include but are not limited to:1

  • Fractional, on‑call, or project‑based HR support
  • HR outsourcing and advisory
  • Employment law guidance (non‑legal advice)
  • Employee relations and workplace investigations support
  • Employee engagement and workplace culture
  • Policy development
  • HRIS sourcing, implementation and integration
  • Recruitment and selection support
  • Organizational design and development
  • Learning & development and training programs
  • Coaching services for owners, managers, leaders, and job seekers
  • Website development and graphic design


The specific scope of work for any engagement will be defined in a written proposal, email confirmation, or service agreement.

We reserve the right to modify, suspend, or discontinue any part of the Services at any time.


3. No Legal Advice

While we may provide guidance on HR best practices, employment standards, and compliance considerations, we do not provide legal advice.

You agree that:

  • Any legal questions must be directed to a qualified lawyer
  • We are not liable for decisions made based on HR guidance that requires legal interpretation

4. Use of the Website

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to the website or its systems
  • Interfere with website functionality
  • Submit false, misleading, or harmful information through the contact form


We may restrict access to the website for any reason, without notice.


5. Client Responsibilities

When engaging our Services, you agree to:

  • Provide accurate and complete information
  • Comply with applicable employment and privacy laws
  • Make decisions based on your own judgment or legal counsel
  • Ensure that any materials you provide do not infringe third‑party rights


You are solely responsible for the decisions and actions taken within your organization as an employee or owner of the the organization or personally as a job seeker.


6. Fees and Payment

Fees for Services will be communicated in writing before work begins. Unless otherwise agreed:

  • Payment is due upon receipt of invoice
  • Late payments may incur interest at the maximum rate permitted by Ontario law
  • Project or retainer fees may require deposits
  • All fees are in Canadian dollars (CAD) unless stated otherwise.

7. Cancellations and Rescheduling

For consulting sessions, coaching sessions, or training:

  • Cancellations or rescheduling require at least 24 hours’ notice
  • Missed or late‑cancelled sessions may be billed in full
  • For project‑based work, cancellation terms will be outlined in the service agreement.

8. Intellectual Property

All content on our website—including text, graphics, branding, training materials, and documentation—is owned by us or licensed to us. You may not:

  • Copy, reproduce, or distribute website content
  • Use our materials for commercial purposes without permission
  • We grant you a limited, non‑exclusive license to view website content for personal or internal business use only.

9. Confidentiality

We will maintain the confidentiality of any non‑public information you provide, except where:

  • Disclosure is required by law
  • You provide written consent
  • The information becomes publicly available through no fault of ours
  • You agree to maintain the confidentiality of any proprietary materials we provide.

10. Privacy

Your use of our website and Services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information. By using our Services, you consent to the collection and handling of personal information as described in the Privacy Policy.


11. Third‑Party Services

Our website may contain links to third‑party websites or tools. We are not responsible for:

  • The content
  • Privacy practices
  • Accuracy
  • Availability

of any third‑party services. Use of third‑party services is at your own risk.


12. Limitation of Liability

To the fullest extent permitted by Ontario law:

  • Our Services are provided “as is” and “as available”
  • We make no warranties regarding accuracy, completeness, or fitness for purpose
  • We are not liable for indirect, incidental, consequential, or punitive damages
  • Our total liability for any claim is limited to the amount paid for the Services giving rise to the claim

This limitation applies even if we have been advised of the possibility of damages.


13. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, or expenses arising from:

  • Your use of the Services
  • Your breach of these Terms
  • Your violation of any law or third‑party rights

14. International Users

Although we operate in Ontario, Canada, our website may be accessed globally. You are responsible for ensuring compliance with the laws of your jurisdiction.


15. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Any disputes shall be resolved exclusively in the courts of Ontario.


16. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date will reflect the most recent changes.

Continued use of the website or Services constitutes acceptance of the revised Terms.


17. Contact Information

For questions about these Terms, please contact:

Crisp HR Consulting  Email: info@crisphrconsulting.com